Restaurant Phone System Options

Whether you're running a small diner or a large franchise with multiple locations in different states, you'll require some kind of telephone system from a place like DO Communications in order to meet certain needs. Whether you need a phone system so diners can make reservations or you'd like a system for a delivery service, there are several different phone systems that you can take advantage of at the moment.

Key Service Unit (KSU) Telephones

If you'd like phone systems that are more or less business oriented, this is the option for you. These phones are mostly used by business and are hard-wired into place. They will require a professional to install them. The phones will have a central unit that will be placed in some location that's out of the way inside the building. From this unit, the telephone will be connected to the service provider and the rest of the world. These systems require servicing and maintenance from experts.

This is the ideal system for restaurants needing 5 to 40 lines and the ability to call extensions inside the building.

Non-KSU Phones

This is your standard phone, the same kind that you'll find in your house. You can easily install this by yourself as long as your building already has the necessary wiring and you have an active service with a phone company. If your restaurant requires less than 5 lines and you're on a budget, this is your best option.

If you add a separate line, it will be similar to doing the same in your house. However, you should also check if your service provider charges a different rate for lines used in business establishments.

Private Branch Exchange (PBX) System

You should consider a PBX system if you have a very large franchise with many different locations. The system is similar to the KSU system but has one particular advantage. A single PBX system can cover more than one location and can handle more than the 40 lines of the KSU system. Installation and servicing of the system have to be handled by professionals.

Voice Over Internet Protocol (VoIP) Systems

These systems allow you to make voice calls over the internet. This means you don't need to bother with a traditional phone line. There are several companies that are now offering such business phone systems and one of the advantages is the lower rate. However, these systems can be limited by the lack of an ISP or if the internet connection within your restaurant is lacking.