Maintaining regular contact with customers is an essential component of every successful business. If you are looking for a simple way to increase your company's global accessibility, you might want to consider investing in a call forwarding number to handle international business calls.
Here are three reasons why paying for global call forwarding services will benefit your company in the future.
1. Reduce the cost of customer communication.
When you invest in call forwarding services, you give your customers the opportunity to dial a local number in order to be connected with a representative in your office. This feature gives you the ability to greatly reduce the costs incurred by a customer choosing to do business with your company.
The average cost of an international call weighs in at about 17.6 cents per minute, which means communication costs can add up quickly if your international customers must contact your company from a different country. Forwarding calls from local numbers in the countries where you do business to your global headquarters makes communicating with your company more affordable for international consumers.
2. Encourage customers to see your company as trustworthy.
Many call forwarding services provide their customers with a toll-free number. Calls to this toll-free number can be directed to any phone, including a mobile phone. For small business owners hoping to expand their global clientele, access to a toll-free number can help their company be perceived as more trustworthy.
Since toll-free numbers are typically associated with large corporations that have established themselves in the global market, tying your small business to a toll-free number could help you build trust with customers that might otherwise hesitate to do business with your company.
3. Never miss a call from a customer.
When a customer calls your business, they want their questions or concerns to be addressed in a timely manner. If you are running a small business, you may find that you are out of the office engaging in networking activities for long periods of time.
When you pay for global call forwarding, you ensure that you will never miss a call from an important international customer. Having business calls routed from a toll-free number to your mobile phone allows you to connect with global customers, no matter where you might be at the time they place their call.
Spending money on call forwarding can be a simple way to improve your global business relationships and expand your international customer base in the future.Share